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"We've had our flat rubber roof replaced last week by Arrow Roofing. This was not an easy job because nearly all of our plywood needed replacement and there were three coats of roofing that had to be removed. The job was intense particularly working in cold weather for five days. The contractors took their time and were very detailed, and extremely professional. For an immediate estimate without having to constantly follow up, call Arrow."
 
Cherita and Bryant B.
 
 
"In July a hail storm hit my neighborhood. Two days later the neighborhood was hit by contractors stating I had hail damage and would do the job for insurance proceeds. I call my insurance company who in turn sent out Arrow Roofing their preferred contractor. Jason spent over an hour on a hot roof taking pictures of the damage. When he finish he went over his inspection with me.
 
"When my insurance company approved the claim I heard proposals from other companies on replacing the roof. They all with the exception of Arrow Roofing said they would do the job after looking at the scope of work and the settlement. Arrow Roofing was the only one who spent time on the roof. Not only did I get a better roof but additional items as well. All the others wanted to charge me more but not Arrow.
 
"Jason with Arrow proves not only to be professional in his work but also a person who you can trust and deliver."
 
Robert
 
 
"I am very well pleased with Arrow's work. The work started on schedule and the job was completed in a single day. The work crew was courteous, seemed very well trained and their clean-up was excellent.
 
"One additional aspect of the job also commends Arrow as a reputable and dependable company. During the actual re-roofing work on I November, a roofing nail pierced my air conditioning coolant line that runs from my attic AC unit to the outside compressor causing the system to lose its coolant. I was unaware of any problem until I first turned on my AC on an 80 degree March day and discovered that my AC produced no cooling air.
 
"On 23 March 2012, my AC technician subsequently discovered the exact problem during his pre-season system check. See the enclosed photo of the damaged AC coolant line.
 
"To make a long story short, I contacted Arrow’s Mr. Josh O'Brien who accepted the above account and agreed to reimburse me for the repair cost of $658.00. I have since received Arrow's check for that amount.
 
"Despite the inconvenience of being without AC for a few days, I commend Arrow for their prompt and ethical response. It certainly validates, I think, the selection of Arrow as an AFI vendor."
 
Thomas
 
 
"Last summer we were subjected to wind damage to our roof. We contacted 5 different companies for estimates. All but one left us with the impression that we had a very serious situation on our hands and if we didn't sign that day, it could possibly cause more severe damage. 
 
"The only company who actually sat down with us and explained exactly what we were facing, didn't belittle the competition, and left us feeling very secure and sure of our decision was Arrow Roofing. The weekend before our scheduled replacement, we had another storm come through that did cause further damage. 
 
"An arrow rep promptly came over on a Saturday morning and did an emergency repair. We've had several home repairs done and have never met a company and staff as sincere as their staff. They were cheaper than anyone else and yet their honesty is what sold us. The roof replacement was completed and cleaned up well before we anticipated. 
 
"The installers were very polite and professional. Most of the roof repairs in our neighborhood were performed by what we call "storm chaser" companies. Arrow Roof never did that. Lifelong referral!"
 
Robert
 
 
"I wanted to thank Arrow Roofing for coming out last Thursday, December 1st to repair my “roof”. It had been leaking from the ceiling in our family room to the point I had pots and pans on the floor collecting the water.
 
"Jonas came out in the morning (and I apologize if I am spelling his name wrong). He was very nice and professional and really worked to see why I was having this problem. Turns out that it was not the roof…it was from the stucco cracking just above the flashing above the garage. 
 
"Jonas said that he had seen this before and said that caulking along the crack would probably help. He said he could do it for me, even though it “technically” wasn’t Arrow’s problem and the roof’s problem. So he did just that…he took time to caulk it for me and even went to the store to get more caulk to match the color of the stucco.
 
"What Jonas did was above and beyond what he could have done. My husband was not able to do any of this work as he had just had surgery. Jonas showed what a professional he is and what Arrow stands for as a company. It was not roof related but he still fixed the problem anyway. 
 
"I applaud your company and him very much and would be happy to recommend you and hope this will help as a recommendation for a job well done. It isn’t very often that companies these days go out of their way to help a previous customer in an unrelated capacity. Arrow and Jonas showed that you do!"
 
Amy
 
 
"Jason came out and gave us an estimate for the work, which was lower than other bids. I checked out the BBB, Angie's List and the city contractor licensing department before deciding to sign a contract and make the customary deposit. As it was the busy season for this type of work, we had to wait a little more than a month for the siding crew to start work. The wait was worth it.
 
'The crew was very efficient and completed the siding work in six days and the painting in another two. All debris was taken to their truck and removed from the job site, and materials and equipment organized at the end of each day.
 
'They discovered some structural damage from water intrusion and notified me immediately. I agreed to the additional work, which turned out to be less expensive than I would have expected. The repairs are more solid that the original construction.
 
"I am very particular about the quality of workmanship since I inspect construction for a living. Their work was superb and they got all the details right. I am impressed with the results and with their professionalism. I plan on contacting this company when it comes time for roof replacement."
 
Richard
 
 
"The free estimate came in the middle of several other estimates. Arrow was willing to work with our insurance company and wait for payment.
 
"They showed up at 7:00 am and didn't stop (except a short lunch) until 7:00pm. In 12 hours they ripped off THREE layers of shingles, every piece of decking (plywood) on a 2000 sq. ft. house, replaced the decking, built ridge vents, applied ice guard, and new 3 dimensional shingles, replaced gutters, and re-roofed the shed to match.
 
"They were FAST and professional, and best of all....THEY CLEANED UP after themselves VERY well. We didn't have to pick up a single scrap. Our landscaping was intact as well.
 
"I can't recommend them enough. They’re fantastic roofers!!"
 
Tonya

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